A self-driving car bumps into a lamppost. A doctor prescribes the wrong treatment to a patient based on an AI-based diagnostic tool. A missile is misfired by an AI-based defense system. An unfair decision provided by a banking chatbot leads to loss of customers.
The above examples are probably sufficient to explain why there is a need to tread carefully while deploying AI-based solutions in the real world. While wrong predictions made by recommendation systems in domains like retail might be inexpensive, such predictions in domains like healthcare, self-driving vehicles, banking or defense can cause hefty monetary losses or even loss of lives.
By Abhishek Ghose
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By Balaraman Ravindran
• Mar 28, 2022